SHIPPING SERVICES

• Working Time: Monday - Saturday (Beijing Time)     
• Order Processing Time: 2-7 working days' preparation time, customized colored wigs may need longer time. Please contact us to confirm if you want your order urgently. 
• Shipping time:  3-5 Working Days to USA With FedEx Shipping; 5-7 Working Days to European Counties and Canada With FedEx Shipping. In some cases, the delivery may take a little longer than stated due to customs clearance. 

• Shipping Address Reminder

  1. Express doesn't accept any address with P.O.Box

  2. Please Ensure Your Address Is Correct,Changing Address After Parcel Left Factory Will Cause Extra 15$ When Delivered.

• We're not responsible for the following situations 

  1. Shipping address is incorrect, FedEx won't able to find it. 

  2. Nobody was able to sign for the package, FedEx left the package at front door, package was stolen.

  3. Signed by someone else you don't know which means malicious stolen.

• We'll be responsible and full refunding for these circumstances 

   We put wrong address which didn't match your given address

• Customs Tax

  It is decided by the different country is policy and should be paid by buyer.you could leave us a message about the value you wan not us to write when placing the order.usually we write the hair as wig sample and lower value just to help you avoid the customs tax as possible as we can, you will get the original hair as your order shows.

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